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Customer service center consolidation announced in March 2021
May. 4, 2022 8:41 am, Updated: May. 4, 2022 12:09 pm
CEDAR RAPIDS — Toyota Financial Services will eliminate 322 positions in Cedar Rapids, according to a Worker Adjustment and Retraining Notification, or WARN, filed with Iowa Workforce Development on Monday.
In March 2021, the company said it would relocate its customer service center that at the time employed 600 within the next two years.
The service centers are to be consolidated to Chandler, Ariz., Plano, Texas, and Alpharetta, Ga.
Vincent Bray, corporate communications senior manager, told The Gazette in an email Wednesday “that every team member in good standing at Cedar Rapids who wanted to continue with the organization has been offered a position at one of our other locations.”
“The majority of movement will take place over the coming months, with an anticipated completion by August 2023,” he added.
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